WORKSHOPS
WORKSHOP 1: HOW TO BECOME A HUMAN-ORIENTED LEADER
The attendees to this workshop are leaders who want to become more human-oriented. These leaders know that companies thrive when they develop strong-long lasting relationships with stakeholders. These leaders foster positive values such compassion, generosity, support, gratitude, and integrity, among others. These leaders are people-oriented and become powerful models to emulate by others. In this workshop, various topics will be discussed, as follows
- Main differences between traditional leaders and human-oriented leaders
- Main scientific studies which validate human-oriented leadership
- Main values fostered by human-oriented leaders
- Different ways leaders can strengthen their relationships with stakeholders
- Importance of gratitude, generosity, and kindness in leadership
- Human oriented leaders, compassion, and emotional intelligence
- How human-oriented leaders can inspire others
- Analysis of real examples of human-oriented leaders
In this workshop, several examples of human-oriented leaders will be discussed. Scientific research on human-oriented leadership will be analysed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 2: COMPASSIONATE CUSTOMER SERVICE
Many customers often feel they are being manipulated and cajoled by companies. In this workshop, attendees will learn how to serve customers in an authentic and wholehearted manner. Attendees will go through various practical exercises regarding compassionate customer service. Some of the main topics analysed in this workshop are:
- Most important ways to identify customer needs
- Main scientific research on customer satisfaction and delight
- How to adopt an attitude of service toward customers
- Practical ways to delight customers
- Integrity, trust and customer service
- How to handle customer feedback
- How to develop a deeper connection with customers
- Examples of companies with compassionate customer service
In this workshop, several real examples of compassionate customer service will be discussed. Scientific research on this topic will be discussed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 3: HOW TO DEVELOP A COMPASSIONATE WORKPLACE
Some work environments make employees feel comfortable and at ease. Other workplaces seem to oppress employees and make them unproductive. In this workshop, attendees will learn the main characteristics of warm work environments and their positive impact on the activities of any organisation. The workshop will cover the following topics:
- Main characteristics of a compassionate work environment
- Physical aspects of the workplace
- Importance of psychological safety in the workplace
- Diversity, inclusion, and participation in the work environment
- Support, delegation and upskilling in the workplace
- Feedback and constructive criticism in the workplace
- Main examples of companies with a compassionate workplace
in this workshop, several examples of real compassionate workplaces will be discussed. Scientific research on this topic will be analysed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 4: HOW TO DEVELOP MORE HUMAN-CENTRED CONVERSATIONS IN BUSINESS
Most conversations in an organisation are task-oriented and superficial. These dialogues do not create enough rapport for participants to really connect on a mental and emotional level. In this workshop, attendees will learn the main traits of natural, spontaneous and insightful conversations and their impact on work and business activities. This workshop includes the following topics:
- Characteristics of typical work and business conversations
- Main obstacles to human-centred conversations
- How to develop more humane conversations
- Curiosity, expressiveness, and active listening in conversations
- Body language and human-oriented conversations
- Importance of compassion in business conversations
- Positive impact of natural conversations on business activities
- Main examples of companies with human-centred conversations
in this workshop, several examples of human-centred conversations used by real organisations will be discussed. Scientific research on this topic will be discussed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 5: HOW TO ADOPT A GENEROUS AND GRATEFUL ATTITUDE TOWARD STAKEHOLDERS
The adoption of a generous and grateful attitude towards various stakeholders improves relationships with them. In this workshop, attendees will learn how to be more generous and create a positive impact in the workplace and the business environment. Practical and interactive exercises regarding gratitude and generosity in business will be discussed. Some of the main topics analysed in this workshop are:
- Importance of generosity and gratitude in business
- Scientific research on generosity and gratitude
- Positive effects of generosity gratitude on customers
- Positive impact of generosity and gratitude on the workplace
- Main benefits of generosity and gratitude for business activities
- Practical ways to display generosity and gratitude in business
- Main examples of successful generous companies
In this workshop, several examples of generous organisations will be discussed. Scientific research on generosity and business will be analysed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 6: HOW TO DELIVER COMPASSIONATE FEEDBACK TO STAKEHOLDERS
In organisations, stakeholders often deliver feedback to others. When delivering feedback, not only is the content important, but also the way the feedback is delivered. In this workshop, attendees will learn how to provide others with more constructive feedback, which in turn strengthens relationships with them. In this workshop, various topics will be discussed:
- Use of constructive language in business
- Main research on compassionate feedback
-Obstacles to delivering constructive feedback
- How to highlight mistakes in a humane manner
- Main ways to deliver constructive feedback
- How feedback affects relationships in business
- Main examples of companies which deliver compassionate feedback
in this workshop, several examples of constructive feedback used by real organisations will be discussed. Scientific research on this topic will be discussed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 7: HOW TO BECOME MORE CREATIVE IN BUSINESS
Many studies suggest that creativity is an innate ability of all human beings. This workshop will help attendees to hone their creative skills in business. Attendees will be immersed in the principles relating to creativity in a practical manner. The workshop will cover various topics, as follows:
- Why creativity is important in business
- How the creative process works
- Main scientific research on creativity in business
- Most important obstacles to creativity
- Importance of cross-functional meetings
- Basic and advanced creative tools
- Creativity, innovation and its benefits for business activities
- Examples of successful creative companies
In this workshop, several examples of creative organisations will be discussed. Scientific research on this topic will be discussed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 8: NON-TRADITIONAL WAYS TO REDUCE STRESS
Stress is rampant in most work environments. Research has shown numerous detrimental effects of stress on the individuals’ overall well-being. Stress ultimately impact on business activities in a negative manner. In this workshop, attendees will learn a varying series of approaches to overcome stressful circumstances. This workshop will include various topics, as follows:
- Stress and its negative effects in business
- Main scientific research on stress and business
- How to approach stress in a more productive manner
- Different mental techniques to overcome stress
- Effective emotional techniques to overcome stress
- Other techniques to approach stress
- How to prevent stress
- Examples of stress-reducing techniques used by successful companies
in this workshop, several examples of real cases of stress-busting techniques used by real organisations will be discussed. Scientific research on this topic will be analysed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 9: PLAYFULNESS AND PRODUCTIVITY
Most companies consider playfulness as something alien to their business environment. These organisations only focus on activities which they believe will bring about tangible economic results to them, and playful events are purposely left aside. In this workshop, attendees will understand the main aspects of playful activities and their impact on the work and business environment. The workshop will include various topics, as follows:
- Importance of playfulness in business
- Main scientific research on playfulness
- Why organisations avoid playful activities
- Positive impact of playful activities on the bottom line
- How to organize playful activities
- Playfulness and the development of relationships
- Examples of successful companies with a playful attitude
In this workshop, several examples of playful companies will be discussed. Scientific research on this topic will be discussed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
WORKSHOP 10: HOW TO DEVELOP A POSITIVE IMPACT ON THE COMMUNITY
Many companies are only focused on obtaining good economic results and they avoid developing activities which could create a positive impact on their community. In this workshop, attendees will analyse the different ways to connect with the community in a positive way and the way this benefits the organisation’s activities. In this workshop, several topics will be discussed:
- Why the community is important to business activities
- How to foster goodwill regarding community members
- Supporting communities, trustworthiness, and brand image
- Different ways to support the community
- Advantages of positive relationships with the community
- Examples of companies with a positive impact on the community
in this workshop, several examples of real successful organisations will be discussed. Scientific research on this topic will be analysed.
For additional information about this workshop, please contact us. Scroll down to see the form to contact us, at end of the page.
