New Book "The Art of Compassionate Business" by Dr. B. R. Cignacco (click here)

Innovative training and consulting

Innovative training and consultingInnovative training and consultingInnovative training and consulting

Innovative training and consulting

Innovative training and consultingInnovative training and consultingInnovative training and consulting

ONE HOUR WORKSHOPS

WORKSHOP 1: HOW TO ADOPT A GENEROUS ATTITUDE TOWARD STAKEHOLDERS

The adoption of a generous attitude towards others improves relationships with them. In this workshop, attendees will learn how to be more generous and create a positive impact in the work and business environment. Practical and interactive exercises will help you identify:

- The meaning of generosity

- The benefits of generosity

- Ways to display generosity

- Generosity and stakeholders 

 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 2: HOW TO DEVELOP FRUITFUL RELATIONSHIPS

  

The adoption of a grateful attitude towards others improves relationships with them. In this workshop, attendees will learn how to be more grateful and create a positive impact in the work and business environment. Practical exercises will help you identify:

- The meaning of gratitude

- Positive impacts of gratitude 

- Different ways to show gratitude 

- Gratitude and the work and business environments


 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 3: COMPASSIONATE CUSTOMER SERVICE

Many customers often feel they are being manipulated and cajoled by companies. In this workshop, attendees will learn how to serve customers in an authentic and wholehearted manner. Practical exercises will demonstrate: 

- Ways to identify customer needs

- How to adopt an attitude of service toward customers

- Integrity, trust and customer service

- How to handle customer feedback

- How to develop a deeper connection with customers 


 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 4: PLAYFULNESS AND PRODUCTIVITY

  

Most organisations consider playfulness as something alien to their business environment. These organisations only focus on activities which they believe will bring about tangible economic results to them. In this workshop, attendees will learn the main aspects of playful activities and their impact on the work and business environment. The workshop will cover:

- Meaning of playfulness 

- Why organisations avoid playful activities

- Positive impact of playful activities on the bottom line

- How to organize playful activities

- Playfulness and the development of relationships 


 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 5: CREATIVITY AND INNOVATION

  

Many studies suggest that creativity is an innate ability of all human beings. This workshop will help attendees to hone their creative skills. Attendees will be immersed in the principles relating to creativity in a practical manner. The workshop will cover:

- Why creativity is important

- How creativity works

- Obstacles to creativity 

- Basic and advanced creative tools 

- Creativity, innovation and its benefits for business activities 


 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 6: DEVELOPMENT OF A WORKER-FRIENDLY ENVIRONMENT

  

Some work environments make employees feel comfortable and at ease. Others seem to oppress employees and make them unproductive. In this workshop, attendees will learn the main characteristics of warm work environments and their positive impact on the activities of any organisation. The workshop will cover:

- Main characteristics of a work environment

- Physical aspects of the workplace

- Support, delegation and upskilling

- Feedback and constructive criticism

- Inclusion, diversity and participation


For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 7: NON-TRADITIONAL WAYS TO REDUCE STRESS

  

Stress is rampant in most work environments. Research has shown numerous detrimental effects of stress on the individuals’ overall well-being. Stress ultimately impact on business activities in a negative manner. In this workshop, attendees will learn a varying series of approaches to overcome stressful circumstances. This workshop will demonstrate:   

- Stress and its negative effects

- How to approach stress in a more productive manner

- Different mental techniques to overcome stress

- Different emotional techniques to overcome stress

- Other techniques to approach stress 

- How to prevent stress 


 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 8: HOW TO CREATE MORE RAPPORT IN CONVERSATIONS

  

Most conversations in an organisation are task-oriented and superficial. These dialogues do not create enough rapport for participants to really connect. In this workshop, attendees will learn the main traits of natural, spontaneous and insightful conversations and their impact on work and business activities. This workshop will demonstrate: 

- Characteristics of typical work and business conversations

- Main obstacles to spontaneous conversation 

- How to develop more natural conversations

- Curiosity, expressiveness, and active listening

- Body language and natural conversations

- Positive impacts of natural conversations on business activities 

 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 9: HOW TO DELIVER POSITIVE CRITICISM TO STAKEHOLDERS

  

In organisations, stakeholders often deliver feedback to others. When delivering feedback, not only is the content important but also the way it is delivered. In this workshop, attendees will learn how to provide others with more constructive feedback, which in turn strengthens relationships with them. This workshop will demonstrate with practical exercises:

- Obstacles to delivering constructive feedback 

- Use of positive vocabulary 

- Ways to deliver constrictive feedback

- What attitude to adopt to deliver

 positive feedback

- How to deliver feedback and strengthen relationships


 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

WORKSHOP 10: HOW TO DEVELOP A POSITIVE IMPACT ON THE COMMUNITY

  

Many companies are only focused on obtaining good economic results and they avoid developing activities which could create a positive impact on their community. In this workshop, attendees will analyse the different ways to connect with the community in a positive way and the way this benefits the organisation’s activities. This workshop will demonstrate with practical exercises: 

- Why community is important to business activities

- Different ways to relate to the community

- Advantages of a positive relationship with the community

- Examples of positive impacts on the community 


 

For additional information about this workshop, please contact :

info@humanorientedenterprise.com indicating in the reference "One hour Workshops"

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